We measure straps from end-to-end. Some bag manufacturers provide their specifications in "drop length" which is a different way to measure. The chart below should help convert your bag's drop length to our end-to-end length. Drop length varies by bag and use, so please note that the lengths below are estimates. Read more about strap size & fitment.
Purchase a Mautto tape measure for $6.95 to help you determine your ideal strap length.
||Crook-of-Arm or Short Shoulder
||Long Shoulder or Short Crossbody
||Extra Long Crossbody
Leather and/or Chain Straps
All straps are made by hand, as ordered by our customers. Production time is typically 10-14 calendar days from your purchase date. Optional upgrades are available (configured during checkout) to have your strap made in 2 business days.
Hardware & Accessories
Most hardware and accessories (clips, O-rings, chain extenders) generally ship in 2-5 business days. If your order for hardware or accessories contains a strap, then your order will ship in 10-14 calendar days.
Shipping generally takes 3-5 business days to the USA from the date of shipment. Optional shipping upgrades are available (configured during checkout) to have your package expedited. International shipment times vary from 2-8 weeks.
All strap and accessory orders ship with tracking details. Tracking information will be emailed to you upon shipment of your order.
Your complete satisfaction is guaranteed. If you are unhappy with your purchase for any reason, return it within 60 calendar days of the purchase date. View the full return policy.
Proper Care of Leather
Our leathers are treated for durability and longevity; conditioners should not be needed and are not recommended. Keep leather away from water, oils and chemicals (if exposed, wipe off immediately with a dry rag, in soft circular motions). Never use household cleaning products on your leather. If needed, only use quality leather conditioners or cleaners.
Proper Care of Chain
A lacquer protectant is applied to the finish to minimize tarnishing. Just as with fine jewelry, tarnishing is always possible depending on the elements or conditions the chain is subject to. For example, oils, lotions, perfumes, sweat, water and other environmental factors can impact the life of the finish. To help maximize the life of the finish, care for your chain like you would a piece of fine jewelry.
We warrant to the person who originally purchased the product, that the product will be free from defects in workmanship and materials for a period of 90 days. Learn more about this warranty.