Louis Vuitton Damier Ebene Hampstead PM Tote

We measure straps from end-to-end. Some bag manufacturers provide their specifications in "drop length" which is a different way to measure. The chart below should help convert your bag's drop length to our end-to-end length. Drop length varies by bag and use, so please note that the lengths below are estimates. Read more about strap size & fitment.

Purchase a Mautto tape measure for $6.95 to help you determine your ideal strap length.

Leather and/or Chain Straps

All straps are made by hand, as ordered by our customers. Production time is typically 10-14 calendar days from your purchase date. Optional upgrades are available (configured during checkout) to have your strap made in 2-3 business days.

Hardware & Accessories

Most hardware and accessories (clips, O-rings, chain extenders) generally ship in 2-5 business days. If your order for hardware or accessories contains a strap, then your order will ship in 10-14 calendar days.

Shipping Estimate

Shipping generally takes 3-5 business days to the USA from the date of shipment. Optional shipping upgrades are available (configured during checkout) to have your package expedited. International shipment times vary from 2-8 weeks.

Shipping Policy

Most orders ship via USPS First Class or Priority Mail, depending on the total size and weight of your order. You will receive an email notification when your order ships with tracking information. Shipping times generally range from 2-5 business days within United States

Orders shipped outside of the United States are shipped via USPS First Class International Mail. The cost for shipping varies by country, order size and weight. Please allow 1-3 weeks transit time to Canada, and 2-8 weeks transit time to all other countries. Buyer is responsible for any customs duties, fees, taxes, or charges (if applicable), imposed by your country. If you are unable to complete a purchase to your country, please contact us regarding shipping options.

Optional shipping upgrades may be available during the checkout process, depending on your order and mailing address. Shipping upgrade time frames begin one business day after the purchase date. Holidays observed by the United States of America federal government, large financial institutions, and major shipping carriers, are not considered business days.

Order Tracking

All strap and accessory orders ship with tracking details. Tracking information will be emailed to you upon shipment of your order.

Returns

Your complete satisfaction is guaranteed. If you are unhappy with your purchase for any reason, return it within 60 calendar days of the purchase date. View the full return policy.

Proper Care of Leather
Our leathers are treated for durability and longevity; conditioners should not be needed and are not recommended. Keep leather away from water, oils and chemicals (if exposed, wipe off immediately with a dry rag, in soft circular motions). Never use household cleaning products on your leather. If needed, only use quality leather conditioners or cleaners.

Proper Care of Chain
A lacquer protectant is applied to the finish to minimize tarnishing. Just as with fine jewelry, tarnishing is always possible depending on the elements or conditions the chain is subject to. For example, oils, lotions, perfumes, sweat, water and other environmental factors can impact the life of the finish. To help maximize the life of the finish, care for your chain like you would a piece of fine jewelry.

90-Day Warranty
We warrant to the person who originally purchased the product, that the product will be free from defects in workmanship and materials for a period of 90 days. Learn more about this warranty.